Viewing Order History & Order Details

Access Your Order History

To view your order history:

Sign in to your Rochester Electronics Customer Portal.
Navigate to My Profile.
Select Transaction History.

The Transaction History page displays orders associated with your account and includes order status, order date, and order totals.

Finding an Order

The Transaction History page provides several options to help locate orders, including:

Filter by date range
Search by Purchase Order (PO) number
Search by invoice number
Sort order history

Select View Details next to an order to access additional information.

Viewing Order Details

The Order Details page provides information about your order, including:

Order number
Order date
Account information
Order owner
Order status
Billing address
Shipping address
Shipping method
Payment method
Order totals
Product information and quantities

Open Orders

For orders that are still being processed, customers can view:

Current order status
Billing and shipping information
Shipping method
Payment information
Ordered products and quantities
Order totals

Order status indicators provide visibility into the progress of an order as it moves through fulfillment.

Shipped and Closed Orders

Once an order has been shipped and invoiced, additional information may become available, including:

Invoice details
Invoice dates
Payment terms
Shipment information
Tracking numbers
Delivery dates

Customers can use this information to review completed orders and monitor shipment activity.

Need to Make a Change?

Changes, cancellations, shipment inquiries, and other order-related requests must be submitted through the Contact Us form using the Order Inquiry category.

For more information, see Submitting an Order Inquiry.

Viewing Order History & Order Details

View your order history, search for existing orders, and access detailed order information through the Transaction History section of the Rochester Electronics Customer Portal.