Uploading a Tax Certificate

How to Upload a Tax Certificate

Customers can upload tax exemption documentation directly through their Rochester online account.

Log in to your Rochester online account.
Navigate to My Account.
Locate the Upload Tax Certificate section.
Select Upload Tax Certificate.
Choose the tax certificate file from your device.
Follow the on-screen prompts to submit the document for review.

Tax Exemption Processing

Tax certificates are not approved instantly. Allow processing time after you submit your certificate, as your account’s tax-exempt status may not appear at checkout right away.

Once your certificate has been accepted, your orders will reflect tax-free pricing when shipping to the state the certificate covers.

Which States Does Rochester Collect Sales Tax In?

Rochester collects sales tax on orders shipping to the following states. If your order ships to a state not on this list, you don’t need to upload a tax certificate.

Arizona	Maryland	Pennsylvania
Arkansas	Massachusetts	Rhode Island
California	Michigan	South Dakota
Colorado	Minnesota	Tennessee
Florida	Nebraska	Texas
Georgia	Nevada	Utah
Illinois	New Jersey	Vermont
Indiana	New York	Virginia
Iowa	North Carolina	Washington
Kansas	North Dakota	West Virginia
Kentucky	Ohio	Wisconsin
Maine	Oklahoma	Wyoming

Important: Tax exemption certificates are state-specific. Rochester must have a valid certificate on file for the state where the order is shipping. If you ship to multiple states, you may need to provide a certificate for each one.

Need to place an order right away?
If you need to order before your certificate has been accepted, please Contact Us and our team will help you with next steps.

Uploading a Tax Certificate

Upload your tax exemption certificate through your Rochester online account. Once it’s reviewed and accepted, eligible orders shipping to the certificate’s state will be tax-free.