Requesting a New or Increased Credit Limit

How to Request a New or Increased Credit Limit

You can request new or extended credit terms from your Rochester online account by submitting a billing change request.

Log in to your Rochester online account.
Go to My Account.
Select Update Billing Information.
In the Billing/Invoice Change Request form, enter the amount you’d like your credit limit set to in the Desired Credit Limit (USD) field.
In the Comments field, add any other information you’d like Rochester to know, including the type of credit terms you’re requesting.
Select Submit.

A success message will appear on the screen to confirm your request was submitted.

Tips for Your Request

Enter your desired credit limit as a US dollar amount.
Use the Comments field to share the credit terms you’re requesting and any other details that will help our finance team review your request.

What Happens Next

Our finance team will review your request within 1 to 3 business days. If they have questions, they’ll contact you directly to establish your credit limit.

Important: Credit limit approval is not guaranteed and is at the discretion of our finance team.

Need Help?

If you have questions about your request or haven’t heard back within 3 business days, Contact Us and our team will help you.

Requesting a New or Increased Credit Limit

Need new or extended credit terms? Submit your request through Update Billing Information, and our finance team will review it and follow up with you.