1. Help Center
  2. Managing Your Online Account

How do I Administer my Rochester Online Account?

By logging into your online account you may edit profile and address information, reset your password, and delete payment information.

  • Reset Your Password at the initial login screen or after logging in on the Profile screen Press the "Update" button at the bottom of the screen.
  • Edit Name, Company, and Phone Information via the Profile screen
    Press the "Update" button at the bottom of the screen.
  • Edit Shipping and Billing Addresses via the Address screen.
  • Delete Payment Information via the Payment Types screen.
    Note - New payment types may only be added at the time of checkout.